You may receive one more paper bill after you have enrolled in the program. 在那之后, you'll receive email or text notifications to the information associated with your account when your next bill is ready to view.
If you wish to revert to a paper bill, please update your communication preferences on 我们的安全网站 or contact our Customer Service team at 1-888-301-7700.
- 你的账户
If you have a credit balance, the amount due summary line will show a zero balance. The exact amount of the credit can be found by looking at the bill detail.
- 你的账户
To view our list of observed holidays for the current year, please visit our 联系页面 and scroll down to the “Observed Holidays” section.
- 公司
If you have received a termination notice, call us immediately at 1-888-301-7700. If you are calling on the date of termination, we cannot guarantee your service will not be shut off.
Avoid shut-off by taking these steps:
- 网上或电话付款 — We accept payments by credit/debit card or electronic check on 我们的安全网站, or via our automated telephone system by calling 1-888-301-7700.
- 亲自付款 — Find a payment location near you.
后期费用: Your payment is credited to your account on the date 至今还 receives the payment. If payment is not received by the due date of your current bill, a late payment charge will be added to your account. The late payment charge for gas service is 1%. The late payment charge for residential electric service is 1%. The late payment charge for commercial electric service is 1.5%.
- 你的账户
We will keep our customers informed through direct communication as they are impacted or if conversion opportunities exist. Look for direct mail and local advertising initiatives to keep you apprised of the opportunity. To connect with one of our Customer Energy Solutions specialists visit our 改用燃气 页面.
- 气体服务
“加热度日”,或简称HDD, are a measurement used to quantify how cold it is outside on a given day. HDD are used within the energy industry to estimate how hard a furnace needs to work to keep your home or business warm. The colder it is outside, the higher the number of HDD. As temperatures drop and HDD increase, more energy is needed to compensate and maintain a comfortable temperature inside buildings.
- 电力服务
- 气体服务
首页 Energy Reports are designed to provide information to help you understand your home's energy use and find smart ways to make your home more efficient. Each report will provide you with information about your home's energy use, comparison of your monthly and annual usage and personalized tips to help you save money and energy.
You'll be able to compare your home's energy use to the energy use of similarly sized homes in your area and also see how your home's energy use changes over time and across seasons. 在每个报告中, you’ll learn ways to save energy, including information on rebates and other special programs we offer.
- 你的账户
- 电力服务
- 气体服务
As a 至今还 customer, you can choose from a variety of flexible payment options. Please note that while most of our options are free, some incur a small processing fee. If you would like to pay your bill for free, you can do so through your My至今还帐户 or 以客人身份付款. You can also enroll in our convenient automatic bank draft option (UniPay).
Alternatively, you can pay by mail, in person at your nearest Western Union location,或透过电话(打电话给1-888-301-7700).
请将付款邮寄至:
至今还
P.O. 981077箱
波士顿,马萨诸塞州02298-10100
Having trouble paying your bill? 获得经济援助 from a variety of programs that can help with your energy costs.
- 你的账户
You can receive outage updates and alerts by setting your communication preferences in your My至今还帐户. You can also call our Customer Service team and we will set your communication preferences on your behalf to receive an email, text or call when your power has been restored.
- 你的账户
- 中断 & 紧急情况
是的. We comply with state and federal requirements and regulations and use the latest encryption technologies to ensure the safety and security of your information. We encourage all customers to use strong passwords and to log out when leaving the site as an extra precaution.
- 你的账户